Return & Refund Policy

Return & Refund Policy – Corift.com

At Corift.com, we are committed to delivering high-quality products and customer satisfaction. If you're not fully satisfied with your order, we offer a transparent and customer-friendly return and refund policy to ensure a smooth shopping experience.

1. Return Policy

Eligibility for Returns

You may request a return under the following conditions:

• The request is made within 7 days of receiving the product.

• The item is unused, unwashed, and in its original condition with all tags, labels, and packaging intact.

• The item is not from our non-returnable category (see below).

Non-Returnable Items

Due to hygiene and customization reasons, the following items are not eligible for return:

• Perishable food items

• Customized or personalized products

• Personal care items

• Gift cards

• Products marked as 'Final Sale' or 'Non-Returnable' on the product page

How to Initiate a Return

To request a return:

1. Email us at support@corift.com with your order number and reason for return.

2. Include photographs if the item is damaged or incorrect.

3. Our support team will review your request and guide you through the return process.

Return Shipping

• If the return is due to a product defect, wrong item, or transit damage, Corift.com will cover the return shipping costs.

• If the return is due to a change of mind, fit issue, or personal reason, the customer will bear the return shipping charges.

2. Refund Policy

Refund Process

Once we receive the returned product and it passes the quality check:

• You will receive an email confirming approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within 7–10 business days.

Refund Timelines

• Credit/Debit Cards: 7–10 business days

• UPI/Net Banking: 3–7 business days

• Wallets/Gift Cards: 2–3 business days

Note: Refund timelines may vary depending on your bank/payment provider.

Deductions (if applicable)

• Shipping charges (if applicable) are non-refundable, unless the return is due to Corift's error.

• If a coupon/discount was used, the refunded amount will reflect the actual amount paid.

3. Exchanges

We currently do not offer direct exchanges. If you want a different size, color, or product, please initiate a return and place a new order separately.

4. Damaged, Defective, or Incorrect Product

In case you receive a damaged or incorrect product:

• Please notify us within 48 hours of delivery.

• Share clear photos or videos of the received item(s).

• After verification, we’ll offer a free replacement or a full refund, whichever you prefer.

5. Cancellation Policy

Orders can be cancelled before they are shipped. Once dispatched, cancellations are not allowed. To cancel, email us at support@corift.com as soon as possible.

6. Important Notes

• Refunds are only processed after successful return pickup and quality check.

• Products returned in a used or damaged condition will not be accepted.

• Corift.com reserves the right to refuse returns in case of policy abuse or suspicious activity.

Need Help?

If you have any questions about our Return & Refund Policy, please contact our customer support:

? Email: support@corift.com
? Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM